Terms & Conditions

GENERAL TERMS & CONDITIONS

Scotts Vapour Co (“www.scottsvapourco.co.uk”) owns and operates this Website. This document governs your relationship with www.scottsvapourco.co.uk. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”).

By using the Services, you are agreeing to all of the Terms of Service, which may be updated by us periodically. We recommend reviewing this page regularly to stay informed of any changes to the Terms of Service.

We grant access to this Website on a temporary basis and reserve the right to modify or discontinue the Services without prior notice. Scotts Vapour Co will not be held responsible if, for any reason, this Website becomes unavailable for any duration. Occasionally, we might limit access to certain sections or the entirety of this Website.

This Website might feature links to other websites (the “Linked Sites”), which are not under the operation of www.scottsvapourco.co.uk. Scotts Vapour Co does not oversee the Linked Sites and is not accountable for them or any potential loss or damage resulting from your interaction with them. When accessing the Linked Sites, you will be bound by their specific terms of use and policies.

PRIVACY POLICY

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

18+ AGE REQUIREMENT

The sale of E-Liquid and Electronic Cigarettes is governed by age restrictions, making it unlawful to sell these items to individuals under the age of 18. You are eligible to buy products from our website only if you have reached the age of 18. If you are not of legal age, you are prohibited from attempting to purchase any products from our site.

Prior to placing an order for any of our products, you must undergo and successfully complete an age verification process, which is carried out by an independent third party on our behalf. This is to confirm to our satisfaction that you meet the minimum age requirement of 18 years

ORDER ACCEPTANCE LIMITATIONS

Order Acceptance Limitations. In the event that we are unable to process your order, we will notify you accordingly and you will not be billed for the product. This may occur if the product is no longer available, if you do not pass the age verification check, if there has been a mistake in the product’s pricing or description, or if we cannot fulfill a delivery deadline that you have outlined.

We might reach out to suggest alternative products that are comparable in quality and functionality. Should you receive such substitute products, you are not obligated to accept them and may return them in line with our Terms and Conditions.

PROHIBITIONS

It’s essential that you use this Website responsibly. This means you shouldn’t: engage in or promote illegal activities; spread harmful software like viruses, trojans, or worms; share content that’s malicious, breaches trust, or is in any manner inappropriate or harmful; tamper with any part of the Service; damage or alter data; disturb other users; violate someone else’s intellectual property rights; distribute unsolicited promotional content, often known as “spam”; or try to disrupt the computer systems connected to or via this Website. If you violate these terms, it’s considered a legal offence, and scottsvapourco.co.uk will notify the appropriate law enforcement agencies and may reveal your identity to them.

Please note that we won’t be held responsible for any harm resulting from denial-of-service attacks, harmful software, or any other malicious content that might affect your computer systems, software, data, or other assets because of your interaction with this Website, its content, or any linked sites.

TERMS OF SALE

When you place an order, you’re proposing to buy a product based on the terms and conditions outlined here. Please note that all orders depend on product availability and the confirmation of the order’s price. Delivery times can change due to product availability and can be affected by unforeseen postal issues or events beyond our control, for which we aren’t liable.

To make a purchase with scottsvapourco.co.uk , you need to be at least 18 years old and have a valid credit or debit card from a bank we recognize.

scottsvapourco.co.ukreserves the right to decline any order you place. If we accept your order, we’ll notify you via email, confirming the entity you’ve entered into a contract with. Typically, this will be scottsvapourco.co.uk , but occasionally it might be a third party. In cases where the contract is with a third party, scottsvapourco.co.ukisn’t the primary party or agent; the contract is directly between you and the third party, based on their sales terms.

When you order, you confirm that the information you’ve given us is accurate, you’re authorized to use the payment card for the order, and there’s enough money to cover the product’s cost. Be aware that prices for international products or services can vary, and all listed prices can change accordingly.

1 .0

Upon placing an order, you’ll get an email acknowledging that we’ve received it. However, this email is merely a confirmation of receipt and doesn’t imply that we’ve accepted your order. The official contract between us is only established once you receive an email from us stating that your ordered goods have been shipped. The contract will only cover the items specified in the dispatch confirmation email.

2.0

While we strive to ensure the accuracy of all details, descriptions, and prices on this Website, mistakes can happen. If we find a pricing error for any product you’ve ordered, we’ll notify you promptly. You’ll then have the choice to either confirm your order at the corrected price or cancel it. If we can’t reach you, we’ll consider the order cancelled. Should you cancel after making a payment, we’ll provide a full refund.

Do note that delivery charges are extra. Whenever these charges apply, they are clearly indicated and are part of the overall ‘Total’.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

All intellectual property rights, including software and content (like photographs), accessible to you on or via this Website, belong to scottsvapourco or its licensors. These rights are safeguarded by global copyright laws and agreements. scottsvapourco and its licensors reserve all these rights. You’re allowed to save, print, and showcase the provided content strictly for personal purposes. However, you’re prohibited from publishing, altering, distributing, or replicating any content or its copies from this Website in any manner. Additionally, using this content for business or commercial activities is not allowed.

VIVA WALLET PAYMENT GATEWAY USE

By utilizing the Viva Wallet Payment Gateway, you acknowledge and agree to adhere to the Terms and Conditions governing its use. These terms outline your legal rights, obligations, and the proper use of our services, including registration requirements, privacy policy, acceptable use, fees, and limitations of liability, among others. We reserve the right to modify these terms at any time, and continued use of the service constitutes acceptance of such changes.

For a complete and current version of our Terms and Conditions, please visit Viva Wallet Terms and Conditions.

E-LIQUID RETURNS POLICY

You will have 14 days from the date of receiving your order. You can return the order to us unopened only and in its original condition to receive a full refund (customer to pay shipping costs). If we receive the product in poor condition & we can not re-sell the product, We will call you to arrange to send the product back to you (customer to pay shipping costs).

HARDWARE RETURNS

You will have 14 days from the date of receiving your order. You can return the order to us unopened only and in its original condition to receive a full refund (customer to pay shipping costs). If we receive the product in poor condition & we can not re-sell the product, We will call you to arrange to send the product back to you (customer to pay shipping costs). If you change your mind and wish to return the goods you purchased, you can return those within 30 days from the date of purchase. In this instance, the returned products should be in their original packaging and unopened/sealed. You are also responsible for any damages caused to the items in return transit by inappropriate packaging.

FAULTY HARDWARE

Faulty hardware returns will be inspected via our dispatch team and then forwarded back to the manufacturer for a refund. Please note, If the item you received is faulty out of the box then you must notify us within 14 days of receiving the goods. If you inform us of the faults after 14 days then we won’t be able to accept returns.

EXCEPTIONS

We regret that we cannot accept returns when

  • The packaging or any of the individual product components, has been unsealed or soiled or used.
  • The non-faulty product does not arrive in a resalable condition. In this case we will not be able to offer you a refund. We will call you to arrange to send the product back to you and to take payment for the subsequent delivery costs.
NO DELIVERY

You will have 30 days from the date of purchasing your order to request a refund if your product was not been received. All inquiries are tracked & information from tracking will decide the end result, please note we can no longer track information that is 6 months old.

If you are ordering outside of the United Kingdom, we honour an extra period of 168 hours (7 days) to allow shipping via air or sea, giving in total (37 days) from purchasing your order.

LINKING TO THIS WEBSITE

You’re welcome to link to our homepage, as long as it’s done fairly, legally, and without harming our reputation or misusing it. Please avoid implying any association, endorsement, or approval from us unless explicitly given. Ensure you only link from websites you own. Do not embed our website within another site or link to any section other than our homepage. We retain the right to revoke linking privileges at any time without prior notice.

DISCLAIMER OF LIABILITY

The content presented on this Website is offered without any assurances, conditions, or warranties regarding its accuracy. To the maximum extent allowed by law, scottsvapourco.co.uk, along with its suppliers, content creators, and advertisers, explicitly disclaim all implied conditions, warranties, or other terms that might be inferred by legislation, common law, or equity.

We will not be held responsible for any damages, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages, or for loss of use, profits, data, goodwill, or reputation, or the expenses related to obtaining replacement goods and services, resulting from or connected to the use, non-use, functionality, or failures of this Website, Linked Sites, or any content therein, regardless of whether such damages were predictable or occur in contract, tort, equity, restitution, by statute, common law, or any other means. This does not compromise scottsvapourco.co.uk’s accountability for death or personal injury due to its negligence, deceitful misrepresentation, or any other liability that can’t be restricted or excluded by relevant law.

DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS AND THIRD PARTY COPYRIGHT

Unless explicitly mentioned otherwise, all individuals (including their names and images), third-party trademarks, and content, as well as services and locations showcased on this website, have no association, linkage, or affiliation with scottsvapourco.co.uk. Do not assume or rely on any such connection. Trademarks or brand names mentioned on this website are the property of their respective owners. Their mention is purely for descriptive or identification purposes and does not imply endorsement or association with scottsvapourco.co.uk.

INDEMNITY

You agree to protect, defend, and absolve scottsvapourco.co.uk, including its directors, officers, employees, consultants, agents, and affiliates, from all claims, liabilities, damages, and costs (including legal fees) made by third parties due to your use of this Website or any violation of the Terms of Service.

WAIVER

Even if we don’t act upon a violation of these conditions, we retain the right to exercise our rights and remedies for any subsequent breaches you may commit.