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Delivery And Returns


All of our orders are sent via Royal Mail UK and are packaged in premium double-wall postal boxes to ensure you receive the items in the condition we intended.

Same Working Day Dispatch

Scotts Vapour Co offers fast & free UK delivery, Monday-Friday. Orders placed before 3.00 pm (Monday-Friday) are dispatched from our depot the same day using Royal Mail. Royal Mail also deliver on Saturdays and are currently trialling Sunday deliveries in certain locations across the UK!

Orders placed after 3.00 pm will be dispatched the following working day. On Saturdays, orders placed before 10:30 am will be shipped the same day while orders placed after this time on Saturday will be shipped the following Monday.


Free UK delivery on orders over £25.00

£0.00 - 1st Class Signed Signed for 1/3 Days Delivery Aim*.

UK Orders under £25.00

£2.00 - 1st Class Signed Signed for 1/3 Days Delivery Aim*.

Tracked 24 By Royal Mail

£4.00 - Tracked 24 for 1 Day Delivery Aim*. 

Guaranteed next working day

Special Delivery Next Day (£500 insurance cover) Special Delivery Guaranteed by 1 pm ® - Tracked +£7.25. Please Note† placing an order on Saturday will not be delivered until Tuesday.


International Delivery's

Due to COVID 19, orders shipped outside of the United Kingdom are currently taking excess of 20+ working days. Please keep in mind before purchasing an order as we will not be able to refund/replace items until we have proof that the delivery was refused. We apologise for any inconvenience this may cause.

Royal Mails Terms & Conditions

*While 98% of the orders we ship do arrive within the specified time frames, once the parcel leaves with us, it’s down to the Royal Mail to deliver your purchase in the time frames stated above. If your order hasn't turned up the next day, don’t worry, in 99% of cases, it will arrive the next day. If your item(s) still have not turned up after 4 working days, please get in touch on freephone +44 (0) 800 058 2517.

Returns

Looking to return a product? please call our Dispatch Department on +44 (0) 800 058 2517 to arrange a return.